FAQs

RETURNS & REFUND POLICY

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If your not entirely satisfied with your purchase were here to help.

RETURNS

You have 7 (days) calendar days to return and item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you receive it. Items must be unworn, unwashed, and have original tags attached. Items must be free of stain, makeup, deodorant or wear. Your item must be in the original packaging, your items need to have the receipt or proof of purchase. We reserved the right to deny a return if the items is not in the standard it was sent.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will automatically notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card(or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your items to us. Contact us at Openklosetinfo@gmail.com